After repeated attempts to solicit any response from Pebble regarding logistics concerns; have I got what I paid for; and poor build quality issues, I have been left to conclude that customer service has been overlooked in its entirety.
After hours, trawling through the 'stereo typical' answers to Pebble orientated questions, there is no indication of where, how, or, if ever, I get help or answers.
I would propose an investment in providing some aftersales care, such as a phone contact or to set expectations to resolutions and responses before the whole experience of Kickstarter investment leaves a poor taste with struggling backers. Being busy does not exclude your responsibilities!!
Perhaps, in hope, this may solicit someone at Pebble getting serious.